Shipping policy

CH4OS 4 LYF: SHIPPING POLICY

Alright, let's talk about getting your gear to you. We know you want it fast, so here's the breakdown of how we handle shipping.

Order Processing Time

All orders are processed within 5 - 7 business days (excluding weekends and holidays) after you receive your order confirmation email. You'll get another notification when your order has shipped.

Please note that processing times may be longer during high-volume periods like holidays or new drops.

International Shipping

We ship worldwide! International shipping charges will be calculated at checkout based on your location and the weight of your package.

Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. CH4OS 4 LYF is not responsible for these charges if they are applied; they are your responsibility as the customer.

Estimated delivery time for international orders is typically 10-20 business days, but this can vary depending on your country's customs process.

How Do I Check the Status of My Order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 10 days of receiving your shipping confirmation email, please contact us at zannyftw2002@chaos4lyf.com with your name and order number, and we will look into it for you.

Shipping to P.O. Boxes

Some carriers have limitations around shipping to P.O. Boxes. If we are unable to ship to your P.O. Box, we will contact you for an alternative address.

Refunds, Returns, and Exchanges

We accept returns up to 30 days after delivery. For full details on our return process and eligibility, please see our Return & Refund Policy.

Questions?

If you have any further questions, please don't hesitate to contact us at zannyftw2002@chaos4lyf.com.